Reconnect Dstv

I would like to add a complaint of poor services, my dstv price lock service was disconnected and my payment date is tomorrow, I asked why it was disconnected I'm told i was supposed to pay after my decoder was installed, well i wasn't told about this when i took the Explora Ultra, the agreement was pay on the 27th an amount of R866 and everything is included in this amount. I received a sms reminder stating pay R866 on the 27th, now if payment is due tomorrow why was my services disconnected, now I'm told pay R916, R180 extra to reconnect my services. What a nerve this is. Please reconnect my services because payment us due tomorrow. I'm not paying a cent more then R866, nor will i pay reconstruction fee, because it's an error on DStv side. The agent confirmed it was a mistake from the agent that helped me with the package deal, now I'm not paying for this mistake.