jM
jacob M
1 reviews | Active since Jan 2020
20 Dec 2024, 16:44
Reconciliation dstv
My name is Jacob from Gauteng.I wrote to dstv about paying R520 for reconnection up untill now have not been help.***.O didn't expect this kind of ignorance from multichoice(DStv) been taken from polar to post more especially used my airtime calling them.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
20 Dec 2024, 16:48Hi Jacob,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Dec 2024, 16:48
Official
Hi Jacob,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
21 Dec 2024, 16:01Hi Jacob,
We apologise for the inconvenience caused.
We confirm that this device *** has been reconnected and the payment of R520.00 is reflecting.
If you are still experiencing the e16 error, please reboot the decoder.
We hope you find the above in order.
Regards,
DStv: Hello Peter Team
We apologise for the inconvenience caused.
We confirm that this device *** has been reconnected and the payment of R520.00 is reflecting.
If you are still experiencing the e16 error, please reboot the decoder.
We hope you find the above in order.
Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply21 Dec 2024, 16:01
Official
Hi Jacob,
We apologise for the inconvenience caused.
We confirm that this device *** has been reconnected and the payment of R520.00 is reflecting.
If you are still experiencing the e16 error, please reboot the decoder.
We hope you find the above in order.
Regards,
DStv: Hello Peter Team
We apologise for the inconvenience caused.
We confirm that this device *** has been reconnected and the payment of R520.00 is reflecting.
If you are still experiencing the e16 error, please reboot the decoder.
We hope you find the above in order.
Regards,
DStv: Hello Peter Team
Best regards,