RECOMENDED AGENTS DON'T COMPLETE THE JOB!
<p>DSTV APPOINTED AGENTS ARE USELESS! I REFER TO HI-LITE AUDIO AND VISUAL! Installation was started on the 17/01/2017. The installation was messy as the cables were to short. On the 23/01/2017 they came to complete it but forgot the cables. They sold us a transmitter for R750.00. Recommended retail average price check is R519.00 to R599.00. Then on the 24/01/2017 They brought us two HDMI cables and charged us R500.00. At the end of the day a DSTV INSTALLATION THAT WAS SUPPOSED TO BE R 1999.00 IS NOW COSTING R3249.00 BUT THE SYSTEM IS STILL NOT WORKING AS WE CANNOT CHANGE PROGRAMS USING THE NEW REMOTE BLASTER sold to us by HI-LITE AUDIO AND VISUAL in Alberton, and SINCE THE CABLES HAVE CHANGED THE TV IS VERY FUZZY! STAY AWAY FROM HI-LITE AUDIO AND VISUAL AND PLEASE REFUND THE Time that we have lost due to the system not being completely operational!. We are tired of phoning and receiving empty promises! Karika get some business ethics!</p>
Dear Carmy De Araujo Al****a
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Carmy De Araujo Al****a
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Good day Carmy De Araujo Al****a
It is with regret that we learn of the frustration and inconvenience you have experienced. Providing customers with unsatisfactory service is not in line with our ethic. Please accept our sincerest apologies in this regard.
We have escalated the matter to the relevant department to investigate and assist further.
Regards
Girly
Good day Carmy De Araujo Al****a
It is with regret that we learn of the frustration and inconvenience you have experienced. Providing customers with unsatisfactory service is not in line with our ethic. Please accept our sincerest apologies in this regard.
We have escalated the matter to the relevant department to investigate and assist further.
Regards
Girly
