reckless, ********* and unprofessional

I fully agree with the complainant from 21st February 2018 We are experiencing the same sort of disturbances whilst our decoder started rescanning first at 8pm and again 9.15pm it has been increasing month by month and since 28. of February the decoder restarts nearly every half an hour. I find Multichoice behaviour reckless, ********* and unprofessional. Multichoice is forcing his long year supporter and clients to switch over to a new system without having a solution to copy the taped movies from the older non Explorer decoder over to the new explorer system. My decoder is working perfectly until Dstv/Multichoice is interrupting and rebutting this is done by loading a program to their system or alternatively to my decoder which at certain times is instructing my current decoder to rebut. This to my understanding and believe is done on purpose to make the users of the old (non Explorer) system believe that their decoder is at fault. I have paid for many taped movies, (which I wanted to watch when being a pensioner) on both my decoder with my subscription to DEUKOM. Changing the decoder to an explorer these movies will be lost. As I have cancelled my membership with DEUKOM, I therefore have no possibility to get these movies back. MULTICHOICE/DSTV is and has been for too long the only provider on the South African market. Having some sort of Monopole status gives them the freedom to act on their customers as they feel fit, it’s time to bring in some proper opposition as this happens in many European countries. Many of these new functions on the explorer are not required by myself or my husband. My days have only 24 hours taking of some recuperation time there are only 16 to 18 hours left which I surely have more important things to do then catching up on taped movies. I am a firm believer that if the movie was not important enough to make time then there is no time for it now.