DM
Dudu M
1 reviews | Active since Dec 2018
29 Jun 2020, 15:08
Reap off
on the 27th of June we made a payment of R553 towards our subscription. this amount is for the remaining days of June and a full payment for July. Now when we check the bill statement it says that amount due is R449 on the 01 of July and i am surprised because we are on Compact and we are supposed to pay R399.00 but what is this additional 49 for i do not know and why doesn't the statement say the next payment is due on the 01st of August. Please fix this because i will not pay extra money for this, and remove that additional R49.
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
29 Jun 2020, 17:15Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Jun 2020, 17:15
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DM
Dudu M's updateReviewer Update
30 Jun 2020, 13:34Thank you so much i have checked my statement and it now correct and i also app**** for a price lock and everything went well. i am happy thank you.
DM
Dudu M's update30 Jun 2020, 13:34
Reviewer Update
Thank you so much i have checked my statement and it now correct and i also app**** for a price lock and everything went well. i am happy thank you.
