REALLY USELESS IN SOLVING PROBLEMS

I WOKE UP THIS MORNING JUST TO FIND MY DSTV DISCONNECTED AGAIN. THIS HAS BEEN GOING ON FOR MONTHS NOW. I LOST A LOT OF MONEY IN FUEL AND AIRTIME TRYING TO SOLVE THIS ISSUE. I HAVE GIVEN BANK STATEMENTS FROM APRIL TO THE LATEST ONE FOR JANUARY.TO PROVE EVERYTHING IS PAID. MULTICHOICE MUST BE THE ONLY PEOPLE THAT DO NOT ACCEPT BANK STATEMENTS AS PROOF OFF PAYMENT. THEY KEEP ON TRYING TO ASK FOR DEBIT ORDER SO THEY CAN JUST ***** MY MONEY WHENEVER THEIR SYSTEM IS *****ED UP. I DONT THINK ANYBODY IS ACTUALLY TRYING TO FIX THIS PROBLEM AS IT MEANS THEY HAVE TO WORK. NOT EVEN A WALK IN CENTRE CAN HELP ME NOW BECAUSE MY DSTV SERVICE HAS A CASE NUMBER AND THEY GOT TOLD BY A PERSON CALLED D MOEMEDI NOT TO TOUCH MY ACCOUNT. WHAT DO I DO NOW JUST SIT BACK AND WAIT AND SEE MORE MONEY WASTED.AS CALLCENTRE AND WALKINCENTRE CAN NOT HELP ME SO WHO CAN