Really Pathetic

<p>So i paid my account in March, I since have had to call in twice a week to get my account reconnected because all of a sudden my payment cannot be traced. From speaking to Team Leaders, Agents, with NO feedback or assistance and the same process week in and out!!! I have again paid my account and need to be credited as I have made more than the package amount in both March and April. So todaty i call in AGAIN and the service just becomes MORE appauling!!! on the 29th of March an agent screaming at me as if they are the client, i then spoke to a team leader who promised to resolve the issue and get back to me, I am still waiting.... Today I speak to Ndmerero (however u spell her name) who also thinks she runs the world!!! I have not been credited with monies over paid. I keep being **** to and told that i will be called back or that the problem has been resolved etc!! I have been wasting my time calling and sending proof of payments etc to *********** people who to date cannot solve my problem. </p>