AF
Adrian F

1 reviews | Active since May 2017

05 Jun 2017, 14:27

really now do you guys have any idea how to be truthful

<p>i am really **** sick and tired of all the lies and mistakes on my account, Rodney Joesph you and Matha are straight out lairs, as i am typing this i am holding on the line for the pass 45 minutes, to get feedback.</p> <p> </p> <p>on Friday 2nd june 2017 i got a call from Matha stating that all is in order for my free months viewing of which Rodney Joesph authorised, while on the phone with Matha to verify this i logged on to my account and did confirm a ZERO balance was showing, come the 4th of June 2017 i received and sms that my DSTV debit my account,</p> <p> </p> <p>WHY LIE</p> <p> </p> <p>called today 5th of June 2017 spoke to Brenda the supervisor, had to explain in detail again to her what the problem is and she advised that she will send a request for a refund which unlikley will happen</p> <p> </p> <p>the lies need to stop from everyone at DSTV call Centre, Velappie thanks for getting back to me i am still waiting for your call ****</p> <p> </p> <p>Sort this out here is my customer no ********** 1</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jun 2017, 15:16
Official

Dear Adrian

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team