Really Frustrated Customer

This is now the second time I am complaining on Hello Peter. I pay my DSTV account every single month on time. Every week my services gets disconnected then when I contact the call centre they tell me that there is a payment outstanding for a month. I then email them the proof of payment and they connect me again. I am sick and tired of phoning every single month. I then ask to speak to a Supervisor and they ensure me that the problem will be resolved but one week down the line my services is disconnected again. I dont know where the hell the problem is but I am over it. I am going to the newspapers as well because that is the only thing that will get my problem resolved.