bB
boudean B
1 reviews | Active since Feb 2016
27 Feb 2016, 05:27
really bad !
Everywhere it gets advertised to get an explora, i did this amount of R149 went off my account before i could get my decoder I'm still waiting for my decoder will be two months now. But now multichoice took a debit order amount of R2000 all they say is should have cancelled one account how can i cancel my account if I'm still waiting for a the other one that's already been paid for ?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
01 Mar 2016, 11:45Hello Boudean1,
We have reviewed your complaint and believe that we owe you our deepest apology for the poor customer experience.
As we're committed to providing you with the highest level of service. Your query has been referred to the relevant department for further assistance. Kindly expect feedback directly from them.
Thank you for bringing this matter to our attention. Your feedback and support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We have reviewed your complaint and believe that we owe you our deepest apology for the poor customer experience.
As we're committed to providing you with the highest level of service. Your query has been referred to the relevant department for further assistance. Kindly expect feedback directly from them.
Thank you for bringing this matter to our attention. Your feedback and support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply01 Mar 2016, 11:45
Official
Hello Boudean1,
We have reviewed your complaint and believe that we owe you our deepest apology for the poor customer experience.
As we're committed to providing you with the highest level of service. Your query has been referred to the relevant department for further assistance. Kindly expect feedback directly from them.
Thank you for bringing this matter to our attention. Your feedback and support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We have reviewed your complaint and believe that we owe you our deepest apology for the poor customer experience.
As we're committed to providing you with the highest level of service. Your query has been referred to the relevant department for further assistance. Kindly expect feedback directly from them.
Thank you for bringing this matter to our attention. Your feedback and support is important to us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,