REACTIVATE MY ACCOUNT......

Ive been paying my DSTV Compact package since i got it.... Recently after the Loc Down my account was blocked due to unpaid subscription fee of R399... I spoke to different consultants about this matter on different occasions all they said to me was that their system reactivated my previous silver old decorder and its package of which i cancelled a long time ago so the consultants would reverse the amount outstanding because it's a glitch on their side. Now, today i spoke to Bridgette and after she explained that Showmax is linked to this account hence the outstanding... But 5 different consultants NEVER picked up this problem they all told me that its becuase of the old decoder.... I dont refuse to pay but despute the fact that it was never mentioned to me by 5 different consultants and now my account is blocked noooo DSTV must reactivate my account because 1. Evertime i called with the same problem and it was sorted out there and there 2. Becuase Rodney yeld and told me thay my account will NEVER be activated without payment DSTV withheld imformation to me, always they will reactivate my account without Proper investigation why the account is suspended DSTV never updated their systems or have a new IT guy that the consultant CANT reverse the outstanding amouny like before....