ND
Nandipa D
1 reviews | Active since Jan 2018
30 Oct 2022, 10:27
Reactivate DStv account
I am so disappointed at Dstv (MultiChoice) , I have been not active for a year or more, but I decided to go back and paid my service fee of 520 on Saturday of the 29 of November 2022, till now my log in details were not reactivated, the whole point was to watch the match on Saturday I missed out, till today no link for resetting the password has been sent, I spoke to several call center agents up to now I spent more than R200 airtime with no success. I regret paying the account.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
30 Oct 2022, 10:28Hi Nandipa ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Oct 2022, 10:28
Official
Hi Nandipa ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
ND
Nandipa D's updateReviewer Update
31 Oct 2022, 11:36Nothing has been done up to now, over 48 hours they will be shocked how they loose customers
ND
Nandipa D's update31 Oct 2022, 11:36
Reviewer Update
Nothing has been done up to now, over 48 hours they will be shocked how they loose customers
DStv (MultiChoice)'s replyOfficial
31 Oct 2022, 13:54Hi Nandipa ,
As per our telephonic conversation, the query has been resolved.
Kind regards,
DStv: Hello Peter Team
As per our telephonic conversation, the query has been resolved.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply31 Oct 2022, 13:54
Official
Hi Nandipa ,
As per our telephonic conversation, the query has been resolved.
Kind regards,
DStv: Hello Peter Team
As per our telephonic conversation, the query has been resolved.
Kind regards,
DStv: Hello Peter Team
Best regards,