MM
Margaret M
1 reviews | Active since May 2011
17 Jun 2015, 13:41
RE: re - HELLO PETER COMPLAIN - CUSTOMER NUMBER 14
RE: re - HELLO PETER COMPLAIN - CUSTOMER NUMBER ***0 MRS MM MAPHOTHOMA - husband Customer Number ***5 MR LV MAMPA
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Replies (1)
DStv (MultiChoice)'s replyOfficial
17 Jun 2015, 15:21Hello Marumom,
We do apologies for any inconvenience you experienced in this regard.
We currently working on your refund request and have escalated it to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for any inconvenience you experienced in this regard.
We currently working on your refund request and have escalated it to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply17 Jun 2015, 15:21
Official
Hello Marumom,
We do apologies for any inconvenience you experienced in this regard.
We currently working on your refund request and have escalated it to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for any inconvenience you experienced in this regard.
We currently working on your refund request and have escalated it to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert