LL
LEBOGANG L
1 reviews | Active since Aug 2016
29 Aug 2016, 14:04
RE-CONNECTION
<p>I on the 20th for my prepaid every month and 25th for my contract I expect a debit order to go through but no at the end of the day my prepaid end up with no channel I don't know what is happening at multichoice account as they can manage our accounts they rather debit the amount they want the next this is to switch of my prepaid. I'm so upset with multichoice.</p>
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
29 Aug 2016, 14:18Dear Lebogang Letsika
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
DStv (MultiChoice)'s reply29 Aug 2016, 14:18
Official
Dear Lebogang Letsika
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
DStv (MultiChoice)'s replyOfficial
29 Aug 2016, 16:09Dear Lebogang Letsika
We confirm your method of payment for both your DSTV subscription and Payment Plan is debit order. Your debit order deduction date is the 25th of every month. Going forward account should be debited accordingly.
We have further reversed R50 X2 reconnection fees that were charged in the process back into your DStv Account. The account is up-to-date with a credit of R-135.94.
Should you have further concerns, please do not hesitate to contact us. We are here to assist you.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply29 Aug 2016, 16:09
Official
Dear Lebogang Letsika
We confirm your method of payment for both your DSTV subscription and Payment Plan is debit order. Your debit order deduction date is the 25th of every month. Going forward account should be debited accordingly.
We have further reversed R50 X2 reconnection fees that were charged in the process back into your DStv Account. The account is up-to-date with a credit of R-135.94.
Should you have further concerns, please do not hesitate to contact us. We are here to assist you.
Regards
Elna
Best regards,