RE COMPLAINT POSTED ON 14 MARCH

It is now 6 April 2016. On 17 March you posted a feedback that my account has been rectified and is now up to date. My account has been up to date the past 22 years I have been a customer. After yet again sending emails on 17 March, 24 March, 27 March, 2 April and today 6 April I am still waiting for a REFUND which I was promised on 21 January 2016 and told I have to wait for 30 days re the refund. On 2 April yet another ********l debit order was put through for the amount of R1693,00. Multi Choice now owes me in total R1838.97 for ********l and wrong debit orders that has been put through on my bank account. I am a widow with 3 dependants!!!! Multichoice please tell me WHY???? No feesable feedback, wrongfull feedback on social media from you guys, excuses such as we could not get hold of you... then I send a email with 10 references as proof that I have supp**** the correct number, but you guys are phoning a wrong number. Now I request don't phone me on ***, email me on [Email Removed] In addition as requested via email on 2 and 6 April 2016 to Lornia Maphopha, social media email and enquiries email STOP MY DEBIT ORDER IMMEDIATELY WITH MULTI CHOICE