mM
mphethepiet M
1 reviews | Active since Sept 2010
15 Apr 2016, 10:44
RE: Cancellation of debit order on ***
Previously I did cancel your debit order linked to my bank. Now you allow again other bank to reload that debit order. I am cross. Please cancel that debit order.<br> <br> Dstv ***<br> Contact: ***<br> <br> Regards
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DStv (MultiChoice)'s replyOfficial
15 Apr 2016, 14:35Hello mphethe,
Please note that we've tried getting hold of you on numerous occasions but your line just rings with no answer. We've successfully cancelled the Debit Order you had with us, moving forward, you will be paying your account manually.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. In fact, our focus is to provide great experience to our customers in all your dealings with us. You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable. Your support, and that of all our customers, is important to us.
Regards
Cecil
Please note that we've tried getting hold of you on numerous occasions but your line just rings with no answer. We've successfully cancelled the Debit Order you had with us, moving forward, you will be paying your account manually.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. In fact, our focus is to provide great experience to our customers in all your dealings with us. You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable. Your support, and that of all our customers, is important to us.
Regards
Cecil
DStv (MultiChoice)'s reply15 Apr 2016, 14:35
Official
Hello mphethe,
Please note that we've tried getting hold of you on numerous occasions but your line just rings with no answer. We've successfully cancelled the Debit Order you had with us, moving forward, you will be paying your account manually.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. In fact, our focus is to provide great experience to our customers in all your dealings with us. You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable. Your support, and that of all our customers, is important to us.
Regards
Cecil
Please note that we've tried getting hold of you on numerous occasions but your line just rings with no answer. We've successfully cancelled the Debit Order you had with us, moving forward, you will be paying your account manually.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. In fact, our focus is to provide great experience to our customers in all your dealings with us. You may also request assistance from any of the below communication channels ( touchoints):
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable. Your support, and that of all our customers, is important to us.
Regards
Cecil