Re : Account Problem

I have got a DTSV at home where I pay monthly subscription via debit order. I pay my subscription on the first of the month and two months ago Multichoice said to me there is an amount reversed by my bank and disconnected m. I have emailed my bank statements as proof that there is no reversal of the amount mention and I have been disconnected three times in November where an amount charged was over that the monthly subscription. I have been waiting for them to resolved this till today they have not come back to me as they promised me to resolved this within 24hours. My DSTV has been disconnected and I do not know how long must I wait so that they can connect me again.<br> <br> Please help as Multichoice is the only company in SA with better channels if there was an alternate I should not have been bothered to write this.<br> <br> Thank you<br> Robert