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anesh H

1 reviews | Active since Oct 2016

13 May 2020, 09:35

rather get Wi-Fi & streamline what u want to watch

I've been phoning multichoice 6 times to sort out over charge & change debit date. u ask agents for accounts dept they say everything is sorted date change etc. on Monday 11th may i phoned in got technical problems please phone back i phoned today 13th may spoke to adele i think the name is said system is slow i waited then said got technical problems please hold a few minutes i waited 20 minutes no response & I phoning from my cell multichoice is a flipping joke charge you R40-55 xtra & want to run up your cell bill i am ****ed of with programs they give us at this when are at home cause of lockdown Please get 1 of this useless idiots from multichoice to ph me *** V.HARRIKISSON

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 May 2020, 10:08
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
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anesh H's update15 May 2020, 11:11
Reviewer Update
hello multichoice firstly you app dont show date change & I only have 1 package so how can you charge prorata on 2 packages please sort out accordingly
V.HARRIKISSON
***
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anesh H's update15 May 2020, 12:33
Reviewer Update
why is multichoice not responding to my reply
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anesh H's update19 May 2020, 10:45
Reviewer Update
please hellopeter multichoice is not responding to my reply telling them i only have 1 package & not 2 so the adjustment of R40-55 is for 2 packages wich is wrong please get them to respond to my reply & rectify the cost cause Im getting ****ed off with them now