RATED MY # 1 BAD SERVICE PROVIDER

NO WORDS CAN DESCRIBE THE BAD LEVEL OF SERVICE ,AND IT ALWAYS STARTS OFF WITH A 20 MINUTE WAIT FOR YOUR CALL TO BE TENDED TO , VERY USER UNFRIENDLY MENU TO GET TO TALK TO AN OPERATOR .I'VE BEEN COMPLAINING FOR YEARS ... I CAN ALMOST GUARANTEE YOU THAT THE "AMOUNT OUTSTANDING " AS GIVEN BY THE OPERATOR WILL BE DIFFERENT TO WHAT YOU THINK IT IS .THEY JUST DEBIT YOUR ACCT ANY AMOUNT AND EVEN IF INCORRECT YOU HAVE TO SPEND PRECIOUS TIME AND LONG PHONE CALL COSTS TO RECTIFY . THEY PROMISE TO GET BACK TO YOU .... 12 DAYS LATER ...STILL WAITING ... IF THERE WAS COMPETITION I WOULD NOT HESITATE TO JUMP , EVEN AFTER 25+ YEARS LOYAL CUSTOMER ...I DONT BLAME THE OPERATORS BUT MORE THAN LIKELY THE CARE LESS SUPERVISORS/MANAGEMENT