Random Billing

I am fed up with the manner my account is handled. On the 8th March my TV was disconnected AGAIN. I enquired with multichoice twitter team & I was shocked with the feedback I received. <br> <br> 1. I called the call centre on the 4th March & I was told that my payment was only received on the 3rd March -Which is odd because my bank's POP indicates payment was done on the 22nd Feb. Then ~KMW on the 9th March tells me that, it depends on the financial institution, which I think that is a ridiculous answer because it is an EFT & there were no public holidays or weekends to delay the payment.<br> 2. Only after 5 days of viewing, I got disconnected AGAIN. This time I was told by ~KMW that my acc is overdue since Feb. - AGAIN, that is odd because I paid in Feb I received a sms from multichoice to pay X amount & ~KMW denies that there is no record of sms's being sent out to me. From the 22nd Feb & counting, my TV has been disconnected 3 times! I have sent proof of payments 4 times! I have called & twitted, but it seems to me that, Multichoice has a problem with SERVICE & ACC MANAGEMENT. EVERYTIME THERE IS ABUSE FROM THIS ORGANISATION! I WANT MY MONEY BACK & YOU CAN KEEP YOUR DECODER!!!!