CC
Clinton C
1 reviews | Active since Feb 2014
11 Nov 2022, 12:23
****** consultant within DSTV
I was called on the 11/11/2022 at 11:58 on my cellphone ***) and was racially profiled by the consultant who was trying to sell me a product/services when I advised him that I do not use my DSTV decoder. Is it normal practice for DSTV to hire ****** people in your call centers? Do you not have a HR and QA department, and if you do what type of people do you hire. Is this acceptable behavior?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
11 Nov 2022, 12:36Hi Clinton,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Nov 2022, 12:36
Official
Hi Clinton,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
12 Nov 2022, 15:01Hi Clinton,
As per our telephone conversation, please be advised that I have escalated the query to the relevant department.
Once again I apologize for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
As per our telephone conversation, please be advised that I have escalated the query to the relevant department.
Once again I apologize for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Nov 2022, 15:01
Official
Hi Clinton,
As per our telephone conversation, please be advised that I have escalated the query to the relevant department.
Once again I apologize for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
As per our telephone conversation, please be advised that I have escalated the query to the relevant department.
Once again I apologize for the inconvenience caused.
Kind regards,
DStv: Hello Peter Team
Best regards,