FS
Florah S
1 reviews | Active since Nov 2009
16 Oct 2015, 09:25
R99.00 pm DSTV Explorer
I am still waiting to be contacted for the DSTV explorerer. I have called and asked to be contacted on my work telephone number during the day as I am unable to answer my cellphone during work hours.<br> <br> I have called the callcentre 03 times and my matter has been escalated 03 times, However nobody has contacted me on my work number as requested, however they are still contacting me on my cellphone after I had already advised that i cannot be reached to it.<br> <br> Is there anyway SOMEONE CAN ASSIST ME??????
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Replies (1)
DStv (MultiChoice)'s replyOfficial
28 Oct 2015, 12:34Hello kesentseng,
We would like to apologise for the delayed response.
Please be informed that we have referred your Explora deal application to the relevant department for further assistance. We suggested that they contact you after 16h00 from your cell phone, as you did not confirm your work number.
Thank you for bringing your query to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We would like to apologise for the delayed response.
Please be informed that we have referred your Explora deal application to the relevant department for further assistance. We suggested that they contact you after 16h00 from your cell phone, as you did not confirm your work number.
Thank you for bringing your query to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply28 Oct 2015, 12:34
Official
Hello kesentseng,
We would like to apologise for the delayed response.
Please be informed that we have referred your Explora deal application to the relevant department for further assistance. We suggested that they contact you after 16h00 from your cell phone, as you did not confirm your work number.
Thank you for bringing your query to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We would like to apologise for the delayed response.
Please be informed that we have referred your Explora deal application to the relevant department for further assistance. We suggested that they contact you after 16h00 from your cell phone, as you did not confirm your work number.
Thank you for bringing your query to our attention.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,