mL
morne L

1 reviews | Active since Nov 2013

09 Feb 2016, 17:56

R899/m deal, what a headache!

On the 4th of Feb I was vetted and credit approved by a sales consultant after sms'ing \price lock\" to 37408. Unbeknownst that this deal will just end up with multiple emails back and forth, enough reference numbers that I can fill a page and still am I not closer to being a satisfied customer! Plus no Explora no nothing. <br> I'm so over the hassle that I feel they don't want or need the business. I do not know what more to do. <br> They advertise the deal on TV as if its the easiest deal to do but from my experience it's the best to rather stay away from this deal and Multichoice. <br> Worst service I've ever experienced in my life."

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Feb 2016, 08:36
Official
Hello mornne_l,

We apologise for the inconvenience. We have asked the Price Lock team to prioritise the matter and give you feedback.

Should you require any further assistance, please don't hesitate to contacts us.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
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DStv forum
www.dstv.com

Kind regards
Kagiso