NS
Nikki S
1 reviews | Active since Feb 2015
02 Feb 2015, 19:32
R799 DSTV Explorer special
I sent an SMS in December for the special. Received a call on 5 Jan getting all my details and that a courier would get in touch with me. I have called the N1 city branch a few times who said I mustn't worry they will contact me, it's just backlog. A month later and I have not heard a word?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
02 Feb 2015, 20:44Hello NikkiVS,
We tried to contact you with no success.
The reason for our call was to confirm your ID number so we could access the account.
Please send us the info.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Palesa
We tried to contact you with no success.
The reason for our call was to confirm your ID number so we could access the account.
Please send us the info.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Palesa
Best regards,
DStv (MultiChoice)'s reply02 Feb 2015, 20:44
Official
Hello NikkiVS,
We tried to contact you with no success.
The reason for our call was to confirm your ID number so we could access the account.
Please send us the info.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Palesa
We tried to contact you with no success.
The reason for our call was to confirm your ID number so we could access the account.
Please send us the info.
We would like to sincerely apologise for the delay.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Palesa
Best regards,