DD
Dino D
1 reviews | Active since Feb 2012
04 Mar 2016, 15:09
R3 per minute when calling DSTV call centre
I am so sick and tired of being ********** in this country<br> I had a look at my statement and it looks like DSTV have a premium rated call centre number which charges over R3 a minute and no free minutes apply. <br> DSTV are a bunch of ******* artists that will squeeze its customers for every additional cent that they can get.<br> Why is it necessary to ******* its customers. <br>
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
09 Mar 2016, 09:56Hello Alertguy,
Your comments regarding our service are very important to us.
We suggest that you contact MTN to check how much they charge for a call made to a landline at peak hours.
The bundled services (sms/free minutes) do not apply to premium services. You can also get confirmation of this from MTN.
You can also use the Social Media platform to contact us as it is much cheaper. Please refer to the touch points listed below for any assistance.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Your comments regarding our service are very important to us.
We suggest that you contact MTN to check how much they charge for a call made to a landline at peak hours.
The bundled services (sms/free minutes) do not apply to premium services. You can also get confirmation of this from MTN.
You can also use the Social Media platform to contact us as it is much cheaper. Please refer to the touch points listed below for any assistance.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply09 Mar 2016, 09:56
Official
Hello Alertguy,
Your comments regarding our service are very important to us.
We suggest that you contact MTN to check how much they charge for a call made to a landline at peak hours.
The bundled services (sms/free minutes) do not apply to premium services. You can also get confirmation of this from MTN.
You can also use the Social Media platform to contact us as it is much cheaper. Please refer to the touch points listed below for any assistance.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Your comments regarding our service are very important to us.
We suggest that you contact MTN to check how much they charge for a call made to a landline at peak hours.
The bundled services (sms/free minutes) do not apply to premium services. You can also get confirmation of this from MTN.
You can also use the Social Media platform to contact us as it is much cheaper. Please refer to the touch points listed below for any assistance.
Thank you for taking your time to contact us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah