R1400 /7 DAYS AT HOLIDAY WITHOUT RECORDING FUNCT

We went to Drn in december. I have contact DSTV on the road the night of the 23rd to only have the decoder at my house activated as the HD pvr was in my car which is normally the primary decoder. The 24th of December we contacted DSTV to connect the HD pvr at my holiday rental house. It was done but without any recording functions at home or on holiday place. I spoke to call centre, they said it will take 48 hours to have recording function. Until we came back the 2nd it was never put back at my house of holiday house. On the 2nd I contacted them again to re-connect my extraview. I had to call them again as no recording function was done. Then came the acount. DSTV asked me 2 x monthly subcribsion for 7 days without recording functions. call centre said afterwards it was mistake it is only R133.10 but untill today I keep on getting emails for now lately R1600 plus for the 7 days. Please sort out this. Also please answer emails