quiries on channel 109 not responded to

Item: DStv (MultiChoice)
Rating: 2
Author: Jean D

Cannot see channel 109 as advertised in their mag. I am a premium subscriber. Was on their site and have posted questions, but have not received any feedback to my questions. I do not have a pvr. Is it only for pvr / explora subscribers or not? Why can't i watch the channel?

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

26 Sept 2015, 10:08

Hello ****k333,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply26 Sept 2015, 10:08

Official