1 reviews | Active since Jun 2017

24 Jun 2024, 10:28

query

DSTV promised that they will deal with the quesry and provide feedback within 5 days, they also promise to open the channels until query resoselved, to my surprise no feedback they have stopped the channels again,

Good day,

This is the second time, I am dealing with you for *****,

First it was my mom with ID **********085 and now its my second mom you doing the same thing of activating *****ulent insurance,

Last year i was told she will be refunded which never happened, now its on this ID number **********085 you doing the same thing,

I don't want any explanation, I want call recordings she agreed to this insurance, if not call recordings I want her to be credited all the insurance premiums paid,

I am giving you up until 18 June 12pm to get back to me

ID number **********085 I want call recordings for the insurance sale, if not re-instate her account and credit all premiums raised.

You doing ***** taking advantage of old citizens

Regards

Mhloni Sibiya on behalf of Asiana Sizakele Sibiya

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jun 2024, 10:48
Official
Hi  King, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team