NQ
Ndaba Q
1 reviews | Active since Sept 2013
08 May 2016, 18:03
Query/Complaint Resolved
<p>I wanna thank "Hello Peter" for their intervention in getting things attended to at Multichoice. Multichoice has swapped the faulty unit at my place the Explora and the smart LNB resulting in us having uninterrupted viewing of our favourite programmes. I have for the first time been able to watch matches without the ocassional cutoff. Great service from Lucian, the technician who installed the units. He's quite a gentleman. So honourable. I so wish we can have more like him.</p>
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DStv (MultiChoice)'s replyOfficial
09 May 2016, 05:42Dear Mr NA Qinisile
Thank you for taking the time to contact us. As we continually strive to improve our service, feedback such as yours is extremely valuable. We’ve escalated compliment to Lucien. Your support, and that of all our customers, is important to us.
Should you require any further assistance in the near future, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply09 May 2016, 05:42
Official
Dear Mr NA Qinisile
Thank you for taking the time to contact us. As we continually strive to improve our service, feedback such as yours is extremely valuable. We’ve escalated compliment to Lucien. Your support, and that of all our customers, is important to us.
Should you require any further assistance in the near future, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,