****py service

I have been waiting for a call from Dstv for 2 weeks and is frustrating. Because of the rewards my account was messed up but no debit order has been missed, they have been cutting off my service as they say I owe them coz I would get an Sms but when I call they always apologize and say is coz if the rewards and I don’t owe them anything,they open my services. It happened like that that every 2nd day I have to call as they always cut me off and apologize. I decided I don’t want their services I am giving away my decoders,they must deregister me now they refuse and say I owe I must pay first .I call yesterday and spoke to a consultant who transferred me to Nomusa Buthelezi as the team leader we spoke for almost an hour and when she refuses to help and still say I owe them I requested to speak to a manager then I stead of transferring me she cuts the call, the audacity and she is aware that when she cuts the call ans I call I won’t find her, the agents service together with their viewing services is very bad, will never use Dstv anymore