PVR upgrade - shocking experience -

<p>I received a call saying that support for the PVR dual view decoder was ending and we could updgrade to an explora for R99pm. The deal included 2 x DSTV explora's a new dish, installation and cabling.</p> <p>I recevied the DSTV decoder over a month ago but it seems that DSTV have no clue how to handle the installation. I have made numerous calls to DSTV getting a different story of who to conatact each time. I finally managed to get an installer name from them this week called and made an appointment. When the installers arrived they said they do not install this deal becuase they don't get payment for it from On Air....</p> <p>I am sooo frustrated at the level of service and also the lack of knowledge on this deal from Multichoice.</p>