zM
zandi M
1 reviews | Active since Jun 2011
04 Aug 2021, 22:02
PVR access removed without any communication
Good afternoon Iam really tired with this service provider,everymonth its a different issue,last month i complained about their billing issue,no one even bothered to revert back to me,the is a lot going every month on my account today i just realised they removed the pvr access,nothing was communicated i really dont know what service is this,when you call the callcentre you are put on hold for 30minutes and the hang up on you.its really fustrating and unfair because i pay on time monthly.
Helpful (0)
Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
04 Aug 2021, 23:02Hi Zandi Makoti,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Aug 2021, 23:02
Official
Hi Zandi Makoti,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
zM
zandi M's updateReviewer Update
04 Aug 2021, 23:25Dstv you really messing with me now u have switched off the other decoder its no longer active only playing channel 100,it is tiring one issue aftr another
zM
zandi M's update04 Aug 2021, 23:25
Reviewer Update
Dstv you really messing with me now u have switched off the other decoder its no longer active only playing channel 100,it is tiring one issue aftr another
zM
zandi M's updateReviewer Update
05 Aug 2021, 08:07The level of disrespect from dstv?why have you switched off the other decoder is no longer active on my profile only playing channel 100after i have complained last night about the other decoder that you have removed the pvr access
zM
zandi M's update05 Aug 2021, 08:07
Reviewer Update
The level of disrespect from dstv?why have you switched off the other decoder is no longer active on my profile only playing channel 100after i have complained last night about the other decoder that you have removed the pvr access
zM
zandi M's updateReviewer Update
05 Aug 2021, 09:22Will i be assisted or ignored
zM
zandi M's update05 Aug 2021, 09:22
Reviewer Update
Will i be assisted or ignored
DStv (MultiChoice)'s replyOfficial
05 Aug 2021, 19:28Hi Zandi Makoti,
We are looking into your account query and we will provide you with feedback timeously, and we apologize for the delay in advance. We appreciate your understanding and patience.
Kind regards,
DStv: Hello Peter Team
We are looking into your account query and we will provide you with feedback timeously, and we apologize for the delay in advance. We appreciate your understanding and patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Aug 2021, 19:28
Official
Hi Zandi Makoti,
We are looking into your account query and we will provide you with feedback timeously, and we apologize for the delay in advance. We appreciate your understanding and patience.
Kind regards,
DStv: Hello Peter Team
We are looking into your account query and we will provide you with feedback timeously, and we apologize for the delay in advance. We appreciate your understanding and patience.
Kind regards,
DStv: Hello Peter Team
Best regards,