PUTRID SERVICE FROM DSTV

Ive been battling with multichoice since Saturday to connect my 2nd decorder. Ive been in contact with the Call Centre but no one is able to assist me . Ive spoken to Somila, Zandile but to no avail. Ive spent hours on the phone trying to sort my issue out nothing. Your Whats App is not working at all , and when I tried the online self service nothing. So Multichoice this is my demands , you will refund me my monies for Extra view with immediate effect as im paying for something that is not working. Then you will connect my decorders as I paid already , bcos right now its saying no package linked . Please sort your house out and get back to me. I am at my Wits end with you guys. You level of customer service is so bad worse than the government departments, No wonder everybody moves over to Showmax and Netflix. Sort my account out and get back to me . Should I not get a call I will go on all social media platforms to expose you guys. Get your house sorted.