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christopher J

1 reviews | Active since Apr 2014

03 May 2017, 17:07

putrid service

<p>Hello,</p> <p>Today I got a debit order from DSTV as per normal but to my dismay the amoun was inflated. I went to the local DSTV agent as well as the head office in CPT and none of them can remove the service or even tell me who added it.</p> <p> </p> <p>I was told the only way to remove it was to login online but i do not have a acct. Who added this?</p> <p>Please take away the subscription and refund me the R99 taken from my acct. I did not sign up at all.</p> <p> </p> <p>If this is not sorted ASAP I shall go to the Ombudsman. It's not the amount but the principle.</p> <p> </p> <p>Regards,</p> <p>Disgruntled customer</p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 May 2017, 18:48
Official

Dear Christopher

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter team