1 reviews | Active since Jan 2017
Putrid Customer service
<p>After I purchased my explora2 in December 2016, the installer(DISH AFRICA) came through as per agreement from DSTV and when my old explora didnt want to update he came through again and changed some settings. My explora didnt update still and I have been calling the installer who is extremely RUDE and won't come through to help with his poor installation. I then have been calling Multichoice every day and each time I hav been told that they contacted the installer DISH AFRICA and he will come through. Up to date he has not pitched and I am now fed up with calling and hearing same. </p> <p> </p> <p>The customer service is absolutely perthetic. Please assist. </p>
Dear Akashnee Singh
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Dear Akashnee Singh
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Good day Akashnee Singh
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Providing customers with unsatisfactory service is not in line with our ethic.
The team will contact you shortly to assist.
Thank you
Girly
Good day Akashnee Singh
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Providing customers with unsatisfactory service is not in line with our ethic.
The team will contact you shortly to assist.
Thank you
Girly