AF
Adri F

1 reviews | Active since Sept 2013

01 Dec 2015, 17:43

Proof of payment - ***

A Complaint was lodged in November 2015 to Multichoice they respond to my complaint on the 20th of November where they acknowledged my complaint and was supposed to phone me within 24 hours. I still wait for them to call me. my account is still not credited with the amount of R932.00

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Dec 2015, 16:32
Official
Hello adri Farrell,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team