HM
Heloise M
1 reviews | Active since Mar 2023
22 Dec 2023, 13:32
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I got an email stating that if i pay my account (reconnect) by the 30th November 2023 i get a month free or as they said, on them. I made my payment on that exact date and they still disconnected my service 20days after that. Tried to enquire about 10 times and they tell me i have to pay. DSTV is the worst and i will not be reconnecting again. Poor customer service
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
22 Dec 2023, 13:46Hi Heloise,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Dec 2023, 13:46
Official
Hi Heloise,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
HM
Heloise M's updateReviewer Update
22 Dec 2023, 14:00Please do not. That is what you said the 10 times i enquired. Just to tell me i must pay it anyway
Never again will i reconnect again
Never again will i reconnect again
HM
Heloise M's update22 Dec 2023, 14:00
Reviewer Update
Please do not. That is what you said the 10 times i enquired. Just to tell me i must pay it anyway
Never again will i reconnect again
Never again will i reconnect again
HM
Heloise M's updateReviewer Update
22 Dec 2023, 14:04Please do not. That is what you said the 10 times i enquired. Just to tell me i must pay it anyway
Never again will i reconnect again
Never again will i reconnect again
HM
Heloise M's update22 Dec 2023, 14:04
Reviewer Update
Please do not. That is what you said the 10 times i enquired. Just to tell me i must pay it anyway
Never again will i reconnect again
Never again will i reconnect again