IM
Irene M

1 reviews | Active since Oct 2012

16 Dec 2019, 10:45

Promises

DSTV please don’t make promises you can’t keep. Last week I complained on hello peter about my decoder, I eventually got help and it is working. I have upgraded to an explora and it’s been delivered. Ntando called me about the complaint And said he will escalate the installation. I am still waiting and now getting sick of bad service. Are they going to install and when or should I just return the package?

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Dec 2019, 17:07
Official
Hi Irene M,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team