GR
Grant R

1 reviews | Active since Jan 2012

16 Jul 2020, 11:05

Promised action two weeks ago.....still waiting

I wrote a complaint on this platform on 3rd July. Multichoice rep**** very quickly indicating that they would take the corrective action. Well, its now two weeks later and STILL nothing has been done

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Jul 2020, 11:16
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
GR
Grant R's update16 Jul 2020, 11:17
Reviewer Update
Your reply is exactly the same one that I had two weeks ago

GR
Grant R's update16 Jul 2020, 15:17
Reviewer Update
Your reply is exactly the same reply that I was given the last time. I don't understand why I have been made to wait weeks for my refund, after all If I don't pay my account, I will be cut off immediately regardless of the Covid situation.