SM
Sibusiso M
1 reviews | Active since Oct 2012
28 May 2016, 09:43
**** programming, **** customer service
<p>I tried upgrading via self-service, the stupid thing and the stupid thing doesn't work. When I re-tried, it says I cannot upgrading. <br />This is *******, especially when you consider how much we pay for the **** we see.<br />Programming is *******, and so is customer service!!!</p>
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Replies (1)
DStv (MultiChoice)'s replyOfficial
30 May 2016, 10:37Dear Sibusiso,
We tried to contact you today but could not reach you.
For further assistance regarding your query. Please confirm your decoder number, smartcard number, email address you use to log on the website for self service.
In the meantime, kindly confirm the DStv package you would like to upgrade to.
Regarding programming, please give a detailed summary of your query for us to assist you.
Thank you for taking your time to contact us.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply30 May 2016, 10:37
Official
Dear Sibusiso,
We tried to contact you today but could not reach you.
For further assistance regarding your query. Please confirm your decoder number, smartcard number, email address you use to log on the website for self service.
In the meantime, kindly confirm the DStv package you would like to upgrade to.
Regarding programming, please give a detailed summary of your query for us to assist you.
Thank you for taking your time to contact us.
Kind regards
Dinah
Best regards,