Professionalism Of Agent

SIBONELO GUMEDE should be off the pay roll of Multichoice. I would like you to listen in on the call with myself and your agent. Its disappointing, he spoke as if he just woke up with no a slip of anything to freshen his voice. Working for an entertainment industry / Customer Service he spoke disgustingly. <br> he took 20min -matter unsolved - i requested to speak to someone else and he refused, i asked to speak to his manager and he refused, while i was talking he repeatedly said my Name.<br> <br> I could not bear it any longer, and disconnected the call and my matter was resolved by Mr L Anthoo in 10min professionally and well spoken.