1 reviews | Active since Sept 2017
Professional and helpful staff at Multi-Choice
After many years with Multi-Choice I decided to cancel my subscription for various reasons. I went online (via my Mulit-Choice login profile which I had had connected to my DSTV decoder / card) and cancelled my subscription electronically with Demi. Demi was very helpful and professional when dealing with me. The whole process took only a few minutes (which included me cancelling the insurance on my decoder telephonically within a few minutes as well). In all the years I had been with Multi-choice I never had any bad experience. On the occasion that I had dealings with the staff I always found them very professional and helpful! Should I ever decide to go back to Multi-Choice I would gladly do so due to the positive experience(s) I have had.
I have to be honest, I am about to change my review if the debit order of ZAR 839.00 which went off my account this morning does not get reversed ASAP! I asked Demi three times if my debit order would still go off and I was told it would not! My account was on 0.00 (or even in credit by ZAR 4) and my DSTV services were cut off exactly on 28.05.2020. This morning I received an sms from my bank that the debit order went through! I am quite disappointed and trust that this will be sorted out immediately.
Thank you.
I have to be honest, I am about to change my review if the debit order of ZAR 839.00 which went off my account this morning does not get reversed ASAP! I asked Demi three times if my debit order would still go off and I was told it would not! My account was on 0.00 (or even in credit by ZAR 4) and my DSTV services were cut off exactly on 28.05.2020. This morning I received an sms from my bank that the debit order went through! I am quite disappointed and trust that this will be sorted out immediately.
Thank you.
I have to be honest, I am about to change my review if the debit order of ZAR 839.00 which went off my account this morning does not get reversed ASAP! I asked Demi three times if my debit order would still go off and I was told it would not! My account was on 0.00 (or even in credit by ZAR 4) and my DSTV services were cut off exactly on 28.05.2020. This morning I received an sms from my bank that the debit order went through! I am quite disappointed and trust that this will be sorted out immediately.
Thank you.
I have to be honest, I am about to change my review if the debit order of ZAR 839.00 which went off my account this morning does not get reversed ASAP! I asked Demi three times if my debit order would still go off and I was told it would not! My account was on 0.00 (or even in credit by ZAR 4) and my DSTV services were cut off exactly on 28.05.2020. This morning I received an sms from my bank that the debit order went through! I am quite disappointed and trust that this will be sorted out immediately.
Thank you.