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Reuben M
1 reviews | Active since Dec 2023
19 Dec 2023, 23:46
Problem with my account
I am very disappointed with Dstv's service. I called them 3 times about my account. They said they had escalated the issue and someone would get in touch with me. I haven't heard from them since. This is very disappointing for a company of their stature. They're happy to cancel your subscription even though you paid for it upfront.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
20 Dec 2023, 07:52Hi Reuben,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Dec 2023, 07:52
Official
Hi Reuben,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
RM
Reuben M's updateReviewer Update
27 Dec 2023, 21:25I'm still waiting for feedback
RM
Reuben M's update27 Dec 2023, 21:25
Reviewer Update
I'm still waiting for feedback