PROBLEM RENTING BOX OFFICE MOVIES ON DSTV

FOR THE LAST THREE MONTHS WE HAVE BEEN PHONING TO GET A MOVIE RENTED AND FOR SOME OR OTHER REASON OUR MOBILE PHONE DOES NOT WORK ANYMORE. (WHICH IS THE CONVENIENCE OF THIS SERVICE) - SO EVERYTIME, WE ARE TOLD THE PROBLEM WILL BE ATTENDED TO / FIXED - HOWEVER, THE LAST TIME WE WERE TOLD THAT CONTRACT PHONES ARE NOT ACCEPTED, ONLY PAY AS YOU GO... I AM A PLATINUM DSTV SUBSCRIBER WHO IS GETTING SUB STANDARD SERVICE - NO ONE HAS PHONED ME BACK OR SOLVED THE PROBLEM! DSTV HAPPY TO TAKE MY MONEY THOUGH. LOOKS LIKE NET FLIX HERE WE GO...