Problame not resolved

<p>On the 1 of Nov I complaind about a e-mail MultiChoice send out on 2016-10-25 and that they do not comply with there own emails. Every time I complaine I get a story of we dont know or problem resolve. Even after my complaint on Hallo Peter they said they try to contact me, which they did not as my cell was on the howl day. They also say it only apply to the walka, but that is not what there mail say. On the 3de of November after spending more that 30 min on my phone and sending them a copy of there mail again I got another ref: ********** -I39. It is the 8 of November na call no feedback. The amount of money I spend on calls I could just as well went and bought it. I will attach a copy of the mail again. At the bottem of mail it say clear walka and drifta.</p> <p> </p> <p>Mobile TV Newsflash<br /> <br /> We’d like to update you on the mobile TV service. <br /> <br /> When the service launched in 2010, the technology was fresh and new. Over the last few years, technologies and standards have evolved as broadband access continues to grow. This has resulted in the supply of our mobile TV devices becoming limited. <br /> <br /> We’ll continue to offer the mobile TV service to our DStv customers; however the range of new devices available and devices that can be repaired will be limited. <br /> <br /> Customers with a faulty Walka 7v2 device can have their device replaced with a new one if it’s within the warranty period of a year. If the Walka 7v2 is not within the warranty period, a new Walka 4.3 may be purchased at a replacement fee of R300. <br /> <br /> All other Walka and Drifta range of devices, irrespective of the warranty period, will be replaced with a Walka 4.3 at a replacement fee of R300. <br /> <br /> More information about our mobile TV service is available on DStv.com <br /> <br /> We trust that you’ll continue to enjoy mobile TV as part of your daily DStv experience. <br /> <br /> Best wishes,<br /> The MultiChoice Team</p>