1 reviews | Active since Oct 2016
Pro-rata
<p>I called Multichoice on the 1 January 2017 to disconnect my services. Re-connected my services on 11 January 2017. I received my statement for February 2017 amount was not discounted. Called MultiChoice on the 15 January 2017, Thulani was assisting, issued with ref number ********** 65, to rectify the billing nothing was done about.</p> <p> </p> <p>Called Multichoice today 27 Februar 2017, spoke to Lindiwe she mentioned no request was sent Finance for a rebate on the account.</p> <p> </p> <p>Regards</p> <p> </p>
Dear Khuthala Mtongana
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Hello Peter team
Best regards,
Dear Khuthala Mtongana
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Hello Peter team
Best regards,
Dear Khuthala Mtongana
We are really sorry that your query ended on this platform as you weren't satisfied with our service.
As discussed, we have credited your account with R111.29, the amount is the prorata from the 1st to 10th January.
Your account reflects a credit of R113.91 and your next payment will be R231.09 due on the 1st March 2016.
We would like to thank you for your invaluable support.
Should you have any further questions, do not hesitate to contact us.
Kind regards
Lebogang
Best regards,
Dear Khuthala Mtongana
We are really sorry that your query ended on this platform as you weren't satisfied with our service.
As discussed, we have credited your account with R111.29, the amount is the prorata from the 1st to 10th January.
Your account reflects a credit of R113.91 and your next payment will be R231.09 due on the 1st March 2016.
We would like to thank you for your invaluable support.
Should you have any further questions, do not hesitate to contact us.
Kind regards
Lebogang
Best regards,
Thanks for the propmpt response.
Thanks for the propmpt response.