Pricing

I called dstv contact center on the 24th of Feb 2024 to downgrade from compact to the family package and it was done,I then called in regards to the errors I was experiencing and since they are not being resolved I called back on the 23rd of March 2024 for another downgrade to my surprise I was informed that I called in on the 28th of February to upgrade my package of which I did not .I requested a recording of this upgrade that I supposedly did and was informed that it would be made available to me in 24-48hrs and I am still waiting 72 working hours later.Another thing is the showmax,I am certain I took out the option that costed me R49 at that time,that I use only on one device another surprise is it costing R89 now.