SH
Sasha H
1 reviews | Active since Sept 2022
08 Nov 2022, 06:22
Prices
Hi anyone else upgraded their dstv internet bundle during the course of the month and received half the bundle cause it was half the month but the full bill... This is the 2nd time dstv as over charged me I'm now thinking of just switching to fibre if dstv is going to be so ********** with their prices... How do they know to give us half the data bundle but not know they giving us the full bill for the month... It's a ridiculous **** for services and to top it off none of their agents want to deal with correcting it they ask you to call the help center which is currently down... Plz fix my bill I'm getting tired of u guys
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Nov 2022, 08:53Hi Sasha Hunsraj,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Nov 2022, 08:53
Official
Hi Sasha Hunsraj,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
SH
Sasha H's updateReviewer Update
09 Nov 2022, 18:02Hi in regards with my billing I'm still waiting on u guys to let me know what is happening and why am I being charged without notification of upgrade the 13th is on Sunday I need to know what's happening with this matter or I will move over to fibre and end my data contract with u guys... There's no urgency from ur side to deal with customers so I will no longer waste my airtime to get hold of u guys
SH
Sasha H's update09 Nov 2022, 18:02
Reviewer Update
Hi in regards with my billing I'm still waiting on u guys to let me know what is happening and why am I being charged without notification of upgrade the 13th is on Sunday I need to know what's happening with this matter or I will move over to fibre and end my data contract with u guys... There's no urgency from ur side to deal with customers so I will no longer waste my airtime to get hold of u guys