Pricelock/price*****
Dstv is really one of those companies that doesn't care about its clients and service. They promise to resolve an issue but never do. They are good at leaving clients hanging. All they care about is taking money from their clients but when it comes to resolving even minor pity issues they fail. I wish I never changed my subscription or should have subscribed to Netflix instead. In short, they still haven't resolved the issue I complaint about 3 weeks ago.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
01 Sept 2020, 22:13Hi Moniccah,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply01 Sept 2020, 22:13
Official
Hi Moniccah,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 Sept 2020, 13:43Hi Moniccah,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, please provide me with pictures confirming that you subscribed to a R549.00 PriceLock deal.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, please provide me with pictures confirming that you subscribed to a R549.00 PriceLock deal.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Sept 2020, 13:43
Official
Hi Moniccah,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, please provide me with pictures confirming that you subscribed to a R549.00 PriceLock deal.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that as per our telephone conversation, please provide me with pictures confirming that you subscribed to a R549.00 PriceLock deal.
Kind Regards,
DStv: Hello Peter Team
Best regards,
's updateReviewer Update
07 Oct 2020, 23:18Good day
Will this review ever be finalized?
I've been waiting for a resolution since September.
Do you care about your customers or all you care about is taking money from our banks?
It is so embarrassing that a big company like yours can't resolve a R20 issue.
Will this review ever be finalized?
I've been waiting for a resolution since September.
Do you care about your customers or all you care about is taking money from our banks?
It is so embarrassing that a big company like yours can't resolve a R20 issue.
's update07 Oct 2020, 23:18
Reviewer Update
Good day
Will this review ever be finalized?
I've been waiting for a resolution since September.
Do you care about your customers or all you care about is taking money from our banks?
It is so embarrassing that a big company like yours can't resolve a R20 issue.
Will this review ever be finalized?
I've been waiting for a resolution since September.
Do you care about your customers or all you care about is taking money from our banks?
It is so embarrassing that a big company like yours can't resolve a R20 issue.