MK
Monique K

1 reviews | Active since May 2017

29 May 2017, 10:14

Pricelock - Worst service imaginable

<p>App**** and Approved for DSTV Premium Pricelock more than a month ago. I have since not received a response or any feedback, I have not even received a decoder yet or been informed about any development. I have emailed and phoned customer service Pretoria several times, they are completely useless and can not help but to "escalate" the matter which does not do anything. I have never experienced such appaling service, and I am shocked that it comes from such a well known company. </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 May 2017, 10:53
Official

Dear Monique

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team